1. Summer Program Reservation & Cancellation Policy
Advance Reservation Commitment
The JBTT Summer Program operates on a limited-capacity, pre-scheduled structure.
Training weeks are reserved in advance and held exclusively for each player.
* Summer sessions are scheduled within a 10-week program window
* Players reserve specific weeks in advance to secure availability
* Once reserved, those time blocks are removed from general availability
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Cancellation Notice Requirement (Summer)
* A minimum of 45–60 days (6–8 weeks) notice is required to cancel or modify reserved summer weeks
* Cancellations within this period are considered late cancellations
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Late Cancellation Policy
* Reserved time is considered committed and non-recoverable
* No monetary refunds will be issued
* JBTT may offer partial credit only, at its discretion, based on recoverability of the time
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2. Prepaid Lesson Packages (All Seasons)
* All prepaid lesson packages are non-refundable in monetary form
* Packages are purchased at a discounted rate based on full commitment
If a package is discontinued:
* Remaining balance may be converted to lesson credit only
* Credits must be used within a defined timeframe (6–12 months)
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Credit / Refund Adjustment
* Completed lessons will be valued at the standard (non-discounted) rate
* Remaining value will be recalculated accordingly
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3. Scheduling & Use of Credits
* All credits must be scheduled in advance, based on availability
* JBTT reserves the right to determine lesson structure, timing, and location
* Credits may be limited to specific training environments, consistent with the original package
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4. Court Fees & Training Location
* Packages that do not include court fees will be conducted in designated locations (e.g., private clay court)
* Use of alternate facilities may require additional court fees
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5. Indoor Season Scheduling & Cancellation Policy
Advance Scheduling Commitment
Indoor lessons are scheduled with the facility on a rolling two-week basis.
Once confirmed, these time blocks are reserved and financially committed.
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Rescheduling / Cancellation (14+ Days Notice)
* Changes made 14 days or more in advance may be rescheduled, subject to availability
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Late Changes (Within 14 Days)
* Changes within 14 days are considered late
* Sessions may not be rescheduled or refunded
* Rescheduling may be offered only if the time can be filled
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Same-Week Cancellations (7 Days or Less)
* Cancellations within the same week are charged in full
* These sessions are considered non-recoverable
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No-Show Policy
* Missed lessons without notice are fully charged
* No rescheduling or credit will be issued
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Emergency Exception
* Serious illness or emergency may be considered
* Must be communicated promptly
* Any adjustment is at the sole discretion of JBTT and issued as credit only
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6. No-Show & Unused Time (General)
* Missed sessions or unused reserved time are forfeited
* No refunds or rescheduling will be provided
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7. Agreement to Terms
* Payment and/or booking constitutes full acceptance of all JBTT policies
* Clients are responsible for reviewing these terms prior to scheduling
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Implementation Note (IMPORTANT – for developer)
Please include a required checkbox before booking/payment:
“I have read and agree to the JBTT Program Policies & Terms”
This must be required before completing any purchase or reservation.